Shipping Information
Ebanel.com orders are processed and shipped Monday-Friday, excluding major holidays, in the order in which they are received.
Please note: Delivery timeframes are based on business days. Please allow one (1) additional business day for order processing. Standard Shipping typically takes 5–10 business days, while Express Shipping takes 3–5 business days, depending on your location.
Shipping Methods |
Free Shipping Orders $40 + | (Standard Shipping) | FREE |
USPS Ground Advantage | Based on location |
USPS Priority Mail | Based on location |
UPS® Ground | Based on location |
USP 2nd Day Air® | Based on location |
Orders Over $250 | Contact info@ebanel.com or call 1-844-694-0004 |
We currently only ship to addresses within the continental U.S. We do not ship to APO/FPO addresses, P.O. Boxes, U.S. Territories, or international locations. For international inquiries, please contact customer service directly.
If an item of your order is out-of-stock, the remaining in-stock items will be shipped first according to your chosen shipping method, and the second back-in-stock shipping charge will be covered by us as a courtesy.
For any questions, please contact our Customer Service team at info@ebanel.com or call 1-844-694-0004. We’re happy to assist you Monday through Friday, from 8:00 AM to 5:00 PM Pacific Standard Time.
*If you wish to change the shipping method, please contact our customer service department within 2 hours of order placement.*
Ebanel Laboratories, Inc.
1530 Moonstone, Suite B, Brea, CA 92821 USA
info@ebanel.com | 1-844-694-0004 (TOLL FREE)